Would you like to view the product details page for the new product? This product cannot be identified by Serial Number alone. I solved the problem, and thought I’d share a diganosis guide with you since a lot of other people seem to have this problem and no solution. Feed Rollers – Feed roller assembly – includes frame asembly, shaft with rollers, and encoder disk. They are absolute theives with no scruples and do not stand behind their products. I cleaned the white strip from dust. We are unable to send more than a one page fax or make more than one copy at a time without having to shut the “all in one” down and restart.
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Does that sound likely? I hallucinated a blown capacitor, swapped out the circuit board in the scanner head, no help. Turn power off then on.
One or more of the values entered is not permitted. SLED Assembly – Sled assembly – white plastic piece with spring, scsnner and boot assembly that the ink cartridge parks on – mounts on top of the service station assembly. Put it all back on and it worked.
Id like to replace just that assembly as the rest of the printer seems to be working ok. I took the thing apart, cleaned out all the glass bits and moved the scanner aperture into the middle of the scanning area. Well anyways I got it all opened up opened the top of the scanner assembly and found the real problem.
This product cannot be identified by Serial Number alone. The problem was that the scanning bulb could not scan the white line in order to find the position zero home position of the scanner. Carriage Motor – Carriage motor moves the carriage unit side to side. Motor Scanner – Scanner unit motor – drives the scanner unit to scan documents to be copied, fax, or scanned.
HP Customer Support – Software and Driver Downloads
Service Station – Service station assembly – for conditioning the printheads when the carriage is in its home position. Bar – Paper pusher bar Bar with three levers – Pushes the printed paper from the pivot and feed roller assembly on to the output paper tray.
How does HP install software and gather data? Not having a G85 to look at, I can’t completely visualize whats going on.
HP Officejet g85 All-in-One Printer series Troubleshooting | HP® Customer Support
We took this rascal out to the garage! Nevermind I see that Bert was starting to tell how to get into the replacement of the scanner head. Guide – Upper paper guide Does NOT include any attaching parts – Spring loaded flat plate that presses the media against the top of the feed roller assembly – Caution: Looking from the rear, remove the T20 Torx screw on the left.
Removing the scanner Tilt the scanner upward as if you are going to access the cartridges.
Product has been exchanged: Tray – Output tray extension – Attaches to the rear tray slot on the automatic document feeder ADF assembly. I cleaned the white strip from dust.
I too have the scanner failure error. You can decide the rest for yourself.
HP G85 Scanner Failure | FixYourOwnPrinter
Duplexer – Replacement duplexer module assembly – installs in rear of printer in place of the rear clean out door assembly – for performing two-sided printing ca. At this point I asked them if they knew what a “flim-flam” was, which apparently is not common knowledge in India. Rotate the scanner approximately 90 degrees and it will lift off of it’s rear hinges.
The reflector is supposed to have black edges – thats not a defect. Did you read the thread? Remove the service station motor by removing one screw.
Please wait while we process your request. Thank you for your patience. Cover scznner Paper tray frame right side cover – Provides structural rigidity to the paper tray frame assembly.